We respect your privacy. Here is how AY Hydro handles, protects, and respects your data across our website, delivery operations, and Meta Business campaigns.
We never sell, rent, or trade your personal or contact data with third-party advertisers.
Phone and address info are strictly used to fulfill water orders and send delivery notifications.
Full transparency for Facebook, Instagram, and WhatsApp Business Lead Generation & Ad campaigns.
Welcome to AY Hydro — Pure Drinking Water (“AY Hydro”, “we”, “our”, or “us”). We operate the website https://ayhydro.com and official business presence across Meta platforms including Facebook, Instagram, and WhatsApp.
This Privacy Policy sets out how AY Hydro collects, stores, utilizes, and protects customer information collected through our website, online checkout, direct WhatsApp order channels, and Meta advertising campaigns (including Facebook Lead Ads).
To provide safe, reliable, and timely water delivery to your home or office in Islamabad, we collect the following minimum necessary details:
Your information is processed solely for legitimate commercial and customer-support purposes:
When you submit your phone number or address through Meta Lead Ads or Instagram / Facebook sponsored messages, we collect this data exclusively to contact you about AY Hydro water delivery services.
Strict Confidentiality: We do NOT sell, lease, disclose, or trade customer contact details to third-party telemarketers, brokers, or external advertising networks.
Logistics Hand-off: Information is only shared with our internal logistics team and verified local delivery personnel who need the address to bring water to your premises.
We employ modern administrative and technical safeguards to ensure customer data is protected against unauthorized access, loss, or manipulation:
• Encryption: All web traffic is served over secure, modern HTTPS / TLS encryption.
• Access Restriction: Customer order logs and addresses are restricted to authorized operational staff.
• Retention Limits: We retain customer records only for as long as necessary to service standing subscriptions, manage active bottle deposits, or comply with statutory Pakistani recordkeeping requirements.
You have full ownership of your personal data. At any time, you may:
Direct contact for data deletion and customer privacy requests
B-17, Islamabad, Pakistan
